Authorisation number
Bring any claim reference, authorisation number or case ID your insurer has provided.
Insurance patients
Private health insurance appointments made clearer from the start
Simple guidance, structured sessions and support through the process so you can focus on your recovery.
Using your insurance
Clear support for insured physiotherapy appointments
If you are using private health insurance, we help make the process clear from the start so you know what to prepare before your appointment.
Before your first session
What to have ready before your first session
Bringing the right details helps keep your appointment simple and avoids delays.
Referral information
Some policies require a GP, consultant or insurer referral before physiotherapy begins.
Policy clarity
If you are unsure what is covered, contact us first and we can help you work out the most sensible next step.
How it works
Clear answers and a structured plan from your first session
We begin with a detailed history to understand your symptoms, goals and any insurer requirements around your care.
You then have a physical assessment to help identify the structures involved and shape a working diagnosis.
Treatment, rehabilitation advice and follow-up recommendations are tailored to what is most appropriate for you.
You leave with clear next steps rather than a vague idea of what to do next.
Why patients choose this route
Faster access, clearer communication and treatment that feels personal
- Quicker access than waiting through a lengthy referral pathway
- Longer appointment time for a more complete assessment
- Hands-on treatment where appropriate
- Digital exercise plans and structured rehabilitation support
- Clear goals and practical follow-up recommendations
Why use your insurance here
Simple, structured support when using your insurance
We keep the process clear while focusing on the assessment, treatment and rehab plan you need.
Clear answers
Appointments focused on understanding your problem, not just treating symptoms.
Simple process
Guidance through insurance requirements and communication where needed.
Consistent support
Work with the same clinician and follow a structured plan throughout.
Guides & support
What can we help with through your insurance?
Back pain
Arthritis
Paediatric injuries
Sports injuries
ACL Rehab
Sciatica
Joint replacements
Limb reconstruction
Whiplash
Trusted experience
Trusted experience
Experience across private practice, the NHS and elite sporting environments helps shape a practical, results-focused approach to care.
Common questions
What to expect when using your insurance
Useful answers before booking an insurance-supported appointment.
Do I need to contact my insurer first?
Usually yes. It is best to check whether your policy includes physiotherapy and whether pre-authorisation is required.
Can I still contact you before booking?
Yes. If you are unsure about the process, send an email or call and we can help you understand what information to gather.
Where are insurance appointments offered?
Insurance-supported physiotherapy appointments are currently offered in Abingdon.